# Warranty period

Source: https://contracko.com/it/glossario/periodo-di-garanzia

# Warranty period

The fixed period during which a supplier must remedy defects in delivered goods or work.

## Definizione

A warranty period is the agreed window after delivery within which the supplier remains obliged to repair or replace defective performance, usually free of charge. A contractual warranty supplements the buyer's statutory conformity rights, which under Dutch law flow from article 7:17 BW; a warranty cannot generally curtail those mandatory rights for consumers. The period's start, scope and exclusions should be defined precisely to avoid disputes.

## Esempio

> A two-year warranty period obliges the manufacturer to replace components that fail under normal use within that time.

## Perché rappresenta un rischio aziendale

Warranty periods expire quietly unless someone is watching the calendar. Buyers who fail to report defects before the period ends lose contractual protection and may face full repair costs. On the supplier side, an imprecisely defined start date or ambiguous scope leads to warranty claims long after the period was intended to close.

## Come gestirlo

- Record the warranty start date and end date as trackable milestones at the moment the contract or acceptance protocol is signed.
- Set a reminder thirty to sixty days before expiry so any latent defects can be inspected and reported before protection ends.
- Define clearly what voids the warranty -- misuse, unauthorised modification, normal wear -- to prevent disputes about exclusions.
- Align the warranty period start with the acceptance date rather than the delivery date, since the clock should only run after conforming delivery is confirmed.
- Keep warranty claims and remedies in writing so there is a clear record of what was reported, fixed and when.

### Come aiuta Contracko

Contracko tracks warranty expiration dates extracted from contracts and sends smart reminders before they lapse, so buyers can inspect and report before protection ends. The full warranty history -- start date, claims, extensions -- is stored alongside the contract for instant retrieval.

## Riferimenti normativi

- [BW 7:17 Dutch Civil Code: conformity Diritto olandese](https://wetten.overheid.nl/BWBR0005290)

Salvo diversa indicazione, i riferimenti riguardano il diritto olandese (Burgerlijk Wetboek, il Codice Civile olandese); gli strumenti UE come il GDPR si applicano in tutta l'UE. Si tratta di informazioni generali, non di consulenza legale. Altre giurisdizioni trattano questi concetti in modo diverso. Verifichi il testo vigente e la propria situazione con un avvocato qualificato.

## Rilevante per

[Settore manifatturiero](https://contracko.com/it/settori/produzione)[Costruzioni](https://contracko.com/it/settori/industria-costruzioni)[Servizi IT](https://contracko.com/it/settori/servizi-informatici)

## Clausole correlate

- [Warranties Clause](https://contracko.com/it/biblioteca-di-clausole/garanzie)
- [Limitation of Liability Clause](https://contracko.com/it/biblioteca-di-clausole/limitazione-di-responsabilita)

## Termini correlati

- [Warranty](https://contracko.com/it/glossario/garanzia)
- [Notice of defect](https://contracko.com/it/glossario/segnalazione-di-difetto)
- [Notification of defects clause](https://contracko.com/it/glossario/clausola-di-notifica-dei-difetti)
- [Acceptance protocol](https://contracko.com/it/glossario/verbale-di-collaudo)

### Non perda mai più una scadenza contrattuale

- L'AI trova le date di rinnovo e preavviso
- Rischi e obblighi emergono automaticamente
- I promemoria La aiutano ad agire prima che le date sfuggano

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## Domande frequenti

Domande comuni su questo termine.

- **Q:** Does a contractual warranty replace statutory conformity rights?
  **A:** No. A contractual warranty adds to statutory rights; it cannot generally restrict them. For consumers, mandatory conformity protection under BW 7:17 continues alongside the warranty.

- **Q:** When does the warranty period start -- delivery or acceptance?
  **A:** This depends entirely on the contract. Many contracts start the period at acceptance, but some start it at delivery. The distinction matters: if defects delay acceptance, starting at delivery gives the buyer less protection.

- **Q:** Can the warranty period be extended if a defect is repaired?
  **A:** Only if the contract says so. Some contracts reset the warranty clock for the repaired component; others do not. Absent express language, the original period continues to run.

- **Q:** Does the warranty cover all defects or only manufacturing faults?
  **A:** The scope depends on the warranty clause. Most commercial warranties cover defects in materials and workmanship under normal use, and exclude damage from misuse, accidents or modifications. Read the exclusions carefully.

- **Q:** What remedies does the buyer have during the warranty period?
  **A:** Contractual remedies depend on the warranty clause -- commonly repair, replacement or credit. Statutory remedies under BW 7:17 include repair, replacement, price reduction or dissolution if the defect is serious enough. The contract may limit which remedies apply during the warranty period.

## Veda questi termini nei suoi contratti

Carichi un contratto e Contracko estrae i termini chiave, le date e gli obblighi, poi la ricorda prima che ciascuno diventi rilevante.

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