# Supplier segmentation

Source: https://contracko.com/it/glossario/segmentazione-dei-fornitori

# Supplier segmentation

Grouping suppliers by value and risk so management effort and relationship type match their strategic importance.

## Definizione

Supplier segmentation classifies the supply base, often along spend and supply-risk axes (Kraljic-style), into categories such as strategic, leverage, bottleneck and routine. The segment dictates the sourcing approach, contract type and relationship intensity, so scarce procurement attention goes where it adds most value.

## Esempio

> A single-source bottleneck supplier gets a continuity plan and buffer stock, while routine office supplies move to a self-service catalogue.

## Perché rappresenta un rischio aziendale

Treating all suppliers identically wastes procurement capacity on low-value relationships while under-governing critical dependencies. A single-source strategic supplier that fails or is poorly managed can halt production, yet organisations without segmentation often discover this exposure only when a disruption is already underway.

## Come gestirlo

- Plot suppliers on a spend-versus-risk matrix and assign each a segment before allocating governance effort.
- Define a distinct management approach for each segment: strategic suppliers get regular executive reviews, routine suppliers get a catalogue.
- Refresh segmentation at least annually and whenever spend patterns or supply risk change materially.
- Build contingency plans and alternative suppliers for bottleneck and strategic segments.
- Use segmentation outputs to set contract type and term length, matching commitment to strategic importance.

### Come aiuta Contracko

Contracko's repository and metadata extraction lets teams filter contracts by supplier, value and expiry, making it straightforward to identify which supplier relationships have active long-term contracts and which are running on expired terms, giving procurement a starting point for segmentation-driven renewal and risk decisions.

## Rilevante per

[Settore manifatturiero](https://contracko.com/it/settori/produzione)[Commercio al dettaglio e all'ingrosso](https://contracko.com/it/settori/commercio-dettaglio-ingrosso)[Logistica e distribuzione](https://contracko.com/it/settori/logistica)[Produzione alimentare e bevande](https://contracko.com/it/settori/produzione-alimentare-bevande)

## Clausole correlate

- [Service Level Agreement (SLA)](https://contracko.com/it/biblioteca-di-clausole/accordo-sul-livello-di-servizio)
- [Supply Chain Liability](https://contracko.com/it/biblioteca-di-clausole/responsabilita-della-catena-di-fornitura)

## Termini correlati

- [Supplier relationship management](https://contracko.com/it/glossario/gestione-dei-fornitori)
- [Procurement strategy](https://contracko.com/it/glossario/strategia-degli-acquisti)
- [Spend analysis](https://contracko.com/it/glossario/analisi-della-spesa)
- [Supplier evaluation](https://contracko.com/it/glossario/valutazione-dei-fornitori)

### Non perda mai più una scadenza contrattuale

- L'AI trova le date di rinnovo e preavviso
- Rischi e obblighi emergono automaticamente
- I promemoria La aiutano ad agire prima che le date sfuggano

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## Domande frequenti

Domande comuni su questo termine.

- **Q:** What is the Kraljic matrix?
  **A:** A two-by-two model plotting supply risk against profit impact to classify suppliers into strategic, leverage, bottleneck and non-critical (routine) segments, each requiring a different procurement approach.

- **Q:** How often should segmentation be reviewed?
  **A:** At least annually and whenever a major market, volume or supply-base change occurs. A supplier that was routine can quickly become bottleneck if its alternatives disappear.

- **Q:** Should procurement inform suppliers of their segment?
  **A:** For strategic suppliers, sharing the segment can strengthen the relationship and align expectations. For leverage or routine suppliers, it is usually not disclosed as it could weaken negotiating position.

- **Q:** What contract type suits each Kraljic segment?
  **A:** Strategic suppliers typically warrant long-term, relationship-driven contracts with SLAs and joint governance; leverage suppliers are contracted competitively with shorter terms; bottleneck suppliers need security-of-supply clauses; routine suppliers suit catalogues and framework agreements.

- **Q:** How does segmentation reduce supply chain risk?
  **A:** By identifying which suppliers are critical and single-sourced, segmentation directs attention toward building alternatives, stock buffers and contingency arrangements before a disruption occurs rather than after.

## Veda questi termini nei suoi contratti

Carichi un contratto e Contracko estrae i termini chiave, le date e gli obblighi, poi la ricorda prima che ciascuno diventi rilevante.

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