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Software development agreement template

A detailed contract for custom software, web applications, mobile apps, APIs, and SaaS platforms. Covers project scope, development milestones, acceptance testing, intellectual property ownership, source code delivery, maintenance and support, payment schedules, change requests, warranties, and confidentiality for software development projects.

Software Development Agreement

This Software Development Agreement (the "Agreement") is entered into on 2024-01-01 (the "Effective Date") by and between Client Name ("Client") with an address of Client Address and Developer Name ("Developer") with an address of Developer Address.

1. Project Overview

Project Name: My Project

Project Description: Web Application

Project Type: Web Application (web application, mobile app, desktop software, API, plugin, custom integration, SaaS platform, etc.)

Target Platform(s): Web (iOS, Android, Web, Windows, macOS, Linux, cross-platform, etc.)

Technology Stack:

  • Frontend: React
  • Backend: Node.js
  • Database: PostgreSQL
  • Cloud/Hosting: AWS
  • Third-Party APIs: Stripe
  • None

Project Goals: Launch MVP

Target Users: Small Businesses

Expected Launch Date: 2024-06-01

2. Scope of Work and Deliverables

Included Features and Functionality:

  1. feature 1
  • feature 1 description
  1. feature 2
  • feature 2 description
  1. feature 3
  • feature 3 description
  1. feature 4
  • feature 4 description
  1. additional features

Detailed Specifications: Attached as Exhibit A: specifications document

Deliverables:

  • Fully functional deliverable type (application/software/system)
  • Source code (repository access)
  • Database schema and structure
  • API documentation (if applicable)
  • User documentation/help files
  • Admin documentation
  • Deployment scripts and configuration
  • additional deliverables

Deliverable Format:

  • Source code via: code repository (GitHub, GitLab, Bitbucket, etc.)
  • Documentation format: documentation format (Markdown, PDF, Wiki, etc.)
  • Deployment package: deployment format

Services NOT Included:

  • Ongoing maintenance after warranty period
  • Server/hosting costs
  • Third-party API fees
  • App Store/Play Store submission
  • Marketing materials
  • excluded services

3. Development Methodology

Development Approach: development methodology (Agile/Scrum, Waterfall, Kanban, iterative, etc.)

Sprint/Phase Structure: sprint structure (e.g., 2-week sprints, monthly milestones)

Communication and Meetings:

  • Status updates: status update frequency
  • Demo/review meetings: demo frequency
  • Communication channels: communication tools (Slack, email, Zoom, etc.)
  • Primary contact: primary contact

Project Management:

  • Project management tool: pm tool (Jira, Trello, Asana, GitHub Projects, etc.)
  • Client access: client pm access

Version Control:

  • Repository: repository location
  • Branching strategy: branching strategy
  • Client access: client repo access (read-only / full access / upon completion)

4. Project Timeline and Milestones

Project Start Date: project start date

Estimated Completion Date: estimated completion

Total Estimated Duration: total weeks weeks

Key Milestones:

MilestoneDeliverableTarget DatePayment Due
milestone 1 namemilestone 1 deliverablemilestone 1 datemilestone 1 payment
milestone 2 namemilestone 2 deliverablemilestone 2 datemilestone 2 payment
milestone 3 namemilestone 3 deliverablemilestone 3 datemilestone 3 payment
milestone 4 namemilestone 4 deliverablemilestone 4 datemilestone 4 payment
final milestonefinal deliverablefinal datefinal payment

Timeline Contingencies: Dates are estimates and subject to:

  • Timely Client feedback and approvals
  • Availability of Client-provided materials
  • No major scope changes
  • Third-party service availability

Delays: Developer will notify Client promptly of potential delays. Timeline may be adjusted by mutual written agreement.

5. Testing and Quality Assurance

Testing Responsibilities:

  • Unit testing: unit testing responsibility
  • Integration testing: integration testing
  • User acceptance testing (UAT): uat responsibility
  • Performance/load testing: performance testing
  • Security testing: security testing

Testing Environments:

  • Development: dev environment
  • Staging/Testing: staging environment
  • Production: production environment

Bug Tracking: bug tracking system

Quality Standards:

  • Code must be: code standards (documented, commented, following style guide, etc.)
  • Browser compatibility: browser support
  • Responsive design: responsive requirements
  • Accessibility: accessibility standards (WCAG 2.1 AA, etc.)
  • Performance benchmarks: performance requirements

6. Acceptance Criteria and Approval

Acceptance Process:

  1. Developer delivers milestone/deliverable to staging environment
  2. Client conducts review and testing within review days business days
  3. Client provides written acceptance or detailed rejection with specific issues
  4. Developer addresses issues within fix days business days
  5. Process repeats until acceptance

Acceptance Criteria: Deliverable deemed accepted when:

  • Meets specifications in Exhibit A
  • Substantially free of material defects
  • Passes agreed-upon test cases
  • Client provides written acceptance or deemed acceptance days days pass without response

Rejection: Must include specific, detailed description of defects or non-conformance

Final Acceptance: Project complete upon Client written acceptance of final milestone

7. Changes and Additional Work

Change Request Process:

  1. Client submits written change request
  2. Developer provides impact analysis (time, cost, timeline impact) within change analysis days business days
  3. Client approves or rejects
  4. Approved changes documented in Change Order signed by both parties

Change Order Must Include:

  • Description of change
  • Additional cost
  • Timeline impact
  • Updated milestones

Additional Work: Any work outside original scope requires Change Order

Minor Changes: minor change policy (e.g., up to included change hours hours of minor changes included)

8. Compensation and Payment Terms

Total Project Fee: total project fee

Payment Structure: payment structure (choose one)

Option A: Milestone-Based

  • Payment tied to milestone completion and acceptance per table in Section 4

Option B: Hourly

  • Hourly rate: hourly rate
  • Estimated hours: estimated hours
  • Not-to-exceed amount: nte amount
  • Invoiced hourly invoice frequency

Option C: Hybrid

  • Base fee: base fee
  • Hourly rate for changes: change hourly rate

Payment Schedule (if milestone-based):

  • Deposit: deposit amount (due upon signing)
  • Milestone payments: Per schedule above
  • Final payment: final payment amount (upon final acceptance)

Invoicing: Developer invoices upon milestone completion; Client pays within payment due days days

Payment Method: payment method

Late Payment: Interest at late payment rate% per month on overdue amounts. Developer may suspend work after late suspension days days.

Expenses: expense policy (included / reimbursable with receipts / not applicable)

Taxes: Client responsible for applicable sales/use taxes

9. Intellectual Property Rights

Work Product Ownership: Upon full payment, Client owns all custom work product created specifically for Client, including:

  • Custom source code
  • Custom designs
  • Custom documentation
  • Database schemas

Assignment: Developer assigns all rights, title, and interest to Client upon final payment

Developer Retention Rights:

  • Pre-existing code/tools: Developer retains ownership
  • Reusable components: reusable components policy
  • Development tools/frameworks: Developer retains ownership

Third-Party Components:

  • Open-source libraries: Subject to respective licenses (listed in Exhibit B)
  • Commercial licenses: commercial license policy
  • Client responsible for obtaining necessary licenses: client license responsibility

License to Pre-Existing Materials: Developer grants Client perpetual, irrevocable, worldwide license to use Developer's pre-existing materials incorporated into project

Moral Rights: Developer waives moral rights to extent permitted by law

10. Confidentiality

Confidential Information Includes:

  • Source code (prior to delivery)
  • Business plans and strategies
  • Technical specifications
  • User data
  • Trade secrets
  • Financial information

Obligations: Each party agrees to:

  • Maintain confidentiality
  • Use only for Agreement purposes
  • Not disclose without written consent
  • Protect with reasonable security measures

Exceptions: Information that is public, independently developed, previously known, or required by law

Duration: Survives termination for confidentiality years years

11. Warranties and Disclaimers

Developer Warranties:

  • Developer has right to enter this Agreement
  • Work will be Developer's original work (except third-party components)
  • Work will not infringe third-party rights
  • Work will materially conform to specifications
  • Work will be free of material defects for warranty days days after acceptance

Warranty Period: warranty days days from final acceptance

Warranty Coverage: Developer will fix defects reported during warranty period at no charge

Warranty Exclusions:

  • Modifications by Client or third parties
  • Use outside specifications
  • Third-party software/services
  • Force majeure events
  • Client-provided materials

DISCLAIMER: EXCEPT AS EXPRESSLY STATED, DEVELOPER PROVIDES WORK "AS-IS" WITHOUT WARRANTIES OF ANY KIND. DEVELOPER DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Client Warranties:

  • Client has authority to enter Agreement
  • Client-provided materials don't infringe third-party rights
  • Client will comply with applicable laws

12. Support and Maintenance

Warranty Support: Bug fixes during warranty days-day warranty period included

Post-Warranty Support: post warranty support (choose one)

Option A: Available on hourly basis at support hourly rate/hour

Option B: Monthly maintenance plan available:

  • maintenance plan description
  • Cost: maintenance monthly fee/month
  • Includes: maintenance inclusions

Option C: Not offered

Response Times (if applicable):

  • Critical issues: critical response hours hours
  • High priority: high response hours hours
  • Normal priority: normal response days business days

13. Hosting and Deployment

Deployment Responsibility: deployment responsibility (Developer deploys / Client deploys / Developer assists)

Hosting: hosting responsibility (Client provides / Developer arranges / Client's choice)

Hosting Environment Requirements: hosting requirements

Deployment Services: deployment services (included / available for deployment fee / not offered)

DNS/Domain: dns responsibility

SSL Certificate: ssl responsibility

Ongoing Hosting Costs: hosting cost responsibility (Client pays directly to provider)

14. Data and Security

Data Ownership: Client owns all data entered into or generated by the application

Data Migration: data migration (included / available for fee / not applicable)

Backups: backup responsibility

Security Measures: Developer will implement:

  • Authentication and authorization
  • Data encryption: encryption standards
  • Input validation and sanitization
  • Protection against common vulnerabilities (SQL injection, XSS, CSRF, etc.)
  • additional security measures

Security Standards: security compliance (OWASP Top 10, GDPR, HIPAA, PCI-DSS, etc.)

Vulnerability Disclosure: Developer will promptly notify Client of security vulnerabilities discovered

Penetration Testing: penetration testing (included / available for fee / Client's responsibility)

15. Client Responsibilities

Client agrees to:

  • Provide timely feedback and approvals (within client feedback days business days)
  • Provide access to necessary systems, accounts, and resources
  • Provide accurate content, data, and materials
  • Designate primary contact with decision-making authority: Client Contact
  • Review deliverables according to acceptance process
  • Provide timely payment
  • Obtain necessary third-party licenses/permissions
  • Comply with laws and regulations
  • additional client responsibilities

Client Delays: Timeline extended for delays caused by Client

16. Indemnification

Developer Indemnifies Client: Against claims arising from:

  • Developer's original work infringing third-party IP rights
  • Developer's gross negligence or willful misconduct
  • Developer's breach of confidentiality

Client Indemnifies Developer: Against claims arising from:

  • Client-provided content or materials
  • Client's use of software outside specifications
  • Client's breach of applicable laws
  • Modifications by Client or third parties

Process: Indemnifying party controls defense; indemnified party cooperates

17. Limitation of Liability

Liability Cap: Each party's total liability limited to liability cap (typically total fees paid or payable)

Exclusions from Cap:

  • Indemnification obligations
  • Gross negligence or willful misconduct
  • Breach of confidentiality
  • IP infringement

NO CONSEQUENTIAL DAMAGES: Neither party liable for indirect, incidental, consequential, special, or punitive damages, lost profits, or lost data

Basis of Bargain: Limitations reflect allocation of risk and are essential element of Agreement

18. Termination

Termination for Convenience: Client may terminate any time with termination notice days days written notice

Effect of Client Termination:

  • Client pays for work completed through termination date
  • Developer delivers work-in-progress
  • Client pays kill fee if before first milestone

Termination for Cause: Either party may terminate immediately if:

  • Material breach not cured within cure period days days of written notice
  • Bankruptcy or insolvency
  • Cessation of business operations

Effect of Cause Termination:

  • If Developer breaches: Refund of unearned fees
  • If Client breaches: Payment for all completed work

Survival: Confidentiality, IP rights, warranties, indemnification, limitation of liability, and dispute resolution survive termination

19. Source Code Escrow (Optional)

Escrow Arrangement: escrow requirement

If required:

  • Escrow agent: escrow agent
  • Deposit frequency: escrow frequency
  • Release conditions: escrow release conditions
  • Costs: escrow cost responsibility

20. Dispute Resolution

Governing Law: Laws of governing jurisdiction (without regard to conflict of law provisions)

Dispute Resolution Process:

  1. Good faith negotiation between principals
  2. Mediation in mediation location under mediation rules
  3. If mediation fails: final dispute resolution (binding arbitration / litigation)

Arbitration (if applicable):

  • Rules: arbitration rules (AAA, JAMS, etc.)
  • Location: arbitration location
  • Number of arbitrators: arbitrator count
  • Award is final and binding

Attorney Fees: Prevailing party entitled to reasonable attorney fees and costs

Equitable Relief: Nothing prevents either party from seeking injunctive relief for IP or confidentiality breaches

21. General Provisions

Independent Contractor: Developer is independent contractor, not employee, partner, or agent

No Assignment: Neither party may assign without prior written consent, except to successor in merger or acquisition

Entire Agreement: Constitutes entire agreement and supersedes all prior agreements or understandings

Amendments: Must be in writing signed by both parties

Severability: Invalid provisions don't affect remaining terms

Waiver: Waiver of one breach doesn't waive subsequent breaches

Force Majeure: Neither party liable for delays due to circumstances beyond reasonable control (natural disasters, pandemics, wars, strikes, etc.)

Notices: In writing to addresses below, effective upon receipt

Counterparts: May be executed in counterparts, including electronic signatures

22. Exhibits

Exhibit A: Technical Specifications and Requirements - exhibit a reference

Exhibit B: Third-Party Software and Licenses - exhibit b reference

Exhibit C: Change Order Template - Change Order Form

23. Contact Information

Client: Primary Contact: Client Contact Email: <a href="mailto:[email protected]">[email protected]</a> Phone: 555-123-4567

Developer: Primary Contact: Developer Contact Email: <a href="mailto:[email protected]">[email protected]</a> Phone: 555-987-6543

24. Signatures

IN WITNESS WHEREOF, the parties have executed this Agreement as of the Effective Date.

Client

Date: default

Name: Client Name

Title: client title

Signature: _____________________________

Developer

Date: default

Name: Developer Name

Title: developer title

Signature: _____________________________

Customize template

Effective Date
Target Launch Date
Status Update Frequency
Project Start Date
Milestone 1 Date
Milestone 2 Date

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