DocuSign CLM
Enterprise CLM software for Enterprise (Midsize to Large).
Our verdict
DocuSign CLM is an enterprise powerhouse, but that power comes with significant weight. Users consistently report that while the Salesforce integration is top-tier, the platform is difficult to set up and maintain without a dedicated administrator. The 'Workflow Designer' is powerful but complex, often requiring technical training. Furthermore, the pricing is opaque and high, with implementation fees that can surprise smaller organizations. Support is another common pain point, with users citing slow response times for technical hurdles.
Pros & cons
What users like
- Best-in-class Salesforce integration
- Extremely robust feature set for complex workflows
- Strong brand trust and security compliance
What users dislike
- Complex setup; workflow designer is hard to learn
- Expensive; implementation often requires paid professional services
- Mixed support quality for technical issues
Pricing
Custom per-user
Custom Quote (eSignature starts at ~$10-15/user, but full CLM is custom & expensive)
Implementation & support
Time to value
Typical implementation timeline:
6-12 months
Learning curve
User adoption challenge:
Is DocuSign CLM right for you?
DocuSign CLM is a strong fit if you match their target market of Enterprise (Midsize to Large). If you need Days, you may want to consider an alternative.
Why teams switch to Contracko
Contracko was built to fix the specific pain points DocuSign CLM users report. We offer Days vs. 6-12 months + Affordable vs. Enterprise Custom Pricing, giving you power without extra complexity.
Company details
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