Exit / Transition Clause

O que é

An exit (or transition) clause sets out the supplier's obligations to support a smooth handover at the end of the contract: returning data, transferring know-how, assisting a successor supplier, and continuing services during the wind-down period.

Porque é importante

The end of an outsourcing or IT contract is high-risk: an uncooperative incumbent can hold a customer hostage. A strong exit clause guarantees data return and transition support, protecting business continuity.

Como aplicar

• Require return or deletion of all customer data in a usable, agreed format.
• Define a transition assistance period and the rates payable for it.
• Cover knowledge transfer, documentation, and cooperation with a successor.
• Make exit obligations apply on any form of termination, including for cause.

Dicas de negociação

• • Customers should require an exit plan to be maintained throughout the term, not drafted at the end.
• • Suppliers should agree clear scope and paid rates for transition work.

Erros frequentes

• • No data-format obligation, leaving the customer with an unusable export.
• • Exit duties that lapse if the supplier terminates for the customer's breach.

Referências jurídicas

• BW 6:248 Reasonableness and fairness Direito neerlandês
• GDPR Art. 28(3)(g) GDPR: return or deletion of data Direito da UE

Salvo indicação em contrário, as referências remetem para o direito neerlandês (Burgerlijk Wetboek, o Código Civil neerlandês); os instrumentos da UE, como o RGPD, aplicam-se em toda a UE. Esta é informação geral, não constitui aconselhamento jurídico. Outras jurisdições tratam estes conceitos de forma diferente. Verifique o texto em vigor e a sua situação com um advogado qualificado.